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Dr. Michael Plotzke is a senior health economist with expertise in the area of Medicare payment policy, the organization of healthcare providers and quality measurement. His work typically involves the analysis of large datasets such as Medicare claims, assessment and enrollment data. Dr. Plotzke serves as principal investigator for multiple projects with the Centers for Medicare & Medicaid Services.  On the “Home Health Prospective Payment System and Hospice: Analysis Support and Monitoring” project, Dr. Plotzke leads a team of researchers in analyzing trends in Medicare hospice and home health usage and constructing large-scale payment reform options for both benefits.  Dr. Plotzke also leads the “Evaluation of the Medicare Care Choices Model” project that evaluates a new payment model for end-of-life care that is being tested with 141 hospice providers.  This project involves analysis of existing administrative data and collection of new data through surveys of caregivers, surveys of hospice providers and in-depth case studies of hospice providers participating in the model.

Kate Greene is a project director with extensive experience in planning and implementing complex donor-funded health programs in health systems, global health security, human resources for health, and HIV/AIDS. Her diverse experience includes managing and overseeing health professional regulation and accreditation activities in Cote d’Ivoire, Eswatini, Haiti, and Jordan; designing and managing Ebola preparedness efforts in Guinea; and providing technical oversight to Global Health Security Agenda (GHSA) initiatives in Cote d’Ivoire, including the development of the country’s first National Health Security Plan.

Olga Zues, a health-system and financing specialist, has 20 years of experience in international development. She focuses on the design and implementation of comprehensive reform strategies to strengthen health systems and public finance management. Her expertise includes benefits design to move towards universal health coverage, arrangements to support efficiency gains and service delivery improvements, innovative payment mechanisms, sustainability strategies, and institutional development. She has worked with the World Health Organisation (WHO), the World Bank, the Global Fund to Fight AIDS, Tuberculosis and Malaria, the U.S. Agency for International Development, the UK Department for International Development – now the Foreign, Commonwealth and Development Office – and numerous ministries of health, finance, justice, and education.

Sarah J. Shoemaker-Hunt has more than 15 years of experience as a health services researcher and implementation scientist. As an experienced pharmacist, she brings a practice-informed lens to her role conducting mixed-methods studies and evaluations and delivering technical assistance and quality improvement projects for federal health agencies. They include the Agency for Healthcare Research and Quality (AHRQ), Centers for Disease Control and Prevention (CDC). Clients also include non-governmental organizations. Sarah is the Abt client account lead for AHRQ.

Dr. Stephanie Frost has over 15 years of experience working in public health research and evaluation, in areas including program evaluation, communications formative research, and evaluation technical assistance. Dr. Frost specializes in chronic disease prevention and management but has also leveraged her technical skillset to lead projects focused on adolescent health, the opioid epidemic, and Veteran-related disability. Having worked at the federal, state, and local levels and having produced research products for a range of audiences, she brings a strong understanding of the different informational needs across stakeholder groups and the importance of translating research to build capacity and facilitate program improvement. With a background in the social determinants of health and assessing the contextual factors influencing public health and public health programs, Dr. Frost also applies an implementation science lens to her work and has led multiple implementation-focused studies.  Her work has helped clients identify and address research and practice gaps, implement workflows, assess program impacts, and reach key audiences with critical public health-focused information and resources. Through her work she has also developed numerous reports, briefs, informational materials, presentations, and peer-reviewed publications.

Maria Francisco has over three decades of professional experience focusing on global health issues and health care delivery systems in low- and middle-income countries. She has held positions in the public and non-profit sectors, serving in senior advisory, management, and leadership roles for a wide range of initiatives to advance universal health coverage goals and ensure equitable access and financial protection. She brings leadership in the areas of public health program and policy development, having worked extensively in maternal and child health, infectious diseases, and health systems strengthening programs throughout Southeast Asia and sub-Saharan Africa. She has led large multi-country flagship programs for USAID as a senior advisor for child health and immunization. She served on strategic multilateral fora for the Partnership for Maternal, Newborn and Child Health, GAVI Health System Strengthening, and Community Integrated Management of Childhood Illness. She also served in senior technical roles with USAID in Kenya and Vietnam. As an implementing partner, she provided technical direction in health systems strengthening and equity-centered programming under USAID’s Health Systems Strengthening Accelerator (HSSA), Quality Assurance Project, MOMENTUM Routine Immunization Transformation and Equity, Acting to End Neglected Tropical Diseases | East, and the Maternal and Child Survival Program.

Meghan Hendricksen, Ph.D., MPH has more than a decade of healthcare research and project management experience, with expertise in gerontology, long-term care, and discrimination in health care settings. She has extensive experience conducting qualitative and quantitative research for federal, state, and nonprofit clients, ranging from interviewing nursing home staff and residents to conducting complex quantitative analyses of large datasets like the Health and Retirement Study (HRS). Her skills include data and team management across multiple complex projects, developing data collection instruments, as well as the production of research protocols and training research teams.

Jennifer S. Riggs, Ph.D., brings her extensive research, policy, and nursing experience to improve care for all patients, especially older adults. Her clinical area of expertise is Medicare-certified home health and home and community-based care for diverse adults and older adults with multiple co-occurring chronic conditions and complex care coordination needs.

Teresa Mota, BSN, RN is an Associate/Nurse Researcher and a sought-after clinical researcher on federal and state projects emphasizing aging, long-term care, and improving the care experience. Mota has an extensive clinical and health services research background in geriatric nursing, and she specializes in post-acute care, quality improvement (QI) and supporting community-based providers and stakeholders to assist them in the identification of best-practices, develop resources and tools, communications, and implementation of QI initiatives. Mota also participates in data collection, measurement, analysis, and reporting related to these programs.